Product: Cross Country Home Services Warranty Clear all filters (0 of 11 reviews match)
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All they want is your money. They don't care about anyone or anything else. They up their deductibles and don't bother to inform their customers and they assign companies that are not in your area and cannot service you. They NEVER return their calls when messages are...
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Anonymous
Anonymous

All home warranty companies are good for is helping realtors sell houses, by short circuiting the price negotiations on home sales. Offering a home warranty provides an escape...

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Cross Country Home Services Warranty
#1441648
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Called to find out why we couldn't get any information or satisfaction on a rebate issue. After 4 months of frustration we emailed a cancellation request and stipulated that no further deductions from our bank account was authorized. Again we were ignored and money was...
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Cross Country Home Services Warranty
#1411308
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My home warranty was Total Protect now it is Cross Country. I have been in *** with Cross Country and Sears since end of August. My dishwasher and clothes washer are still not FIXED!!!!! The deductibles keep going up and the service totally unacceptable!!! It has been...
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Anonymous
Anonymous

Wouldn’t it be better to save your premiums and deductibles, and hire your own repair service? What you’re going through sounds really stressful, and it hardly seems worth it....

1.1
Product
Cross Country Home Services Warranty
I didn't like
  • Slow response by country
  • Poor customer service
  • Being placated
#1378077
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Do you have a warranty with this company? If so, have you had to contact them for repairs? If not, you have NO IDEA what we go through trying to get something fixed with this awful, awful company!!! Yes, I did read my contract. "TXU MyHome Protect brings you piece of...
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1.0
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Cross Country Home Services Warranty
I didn't like
  • Parts were not ordered in a timely manner
  • Being interrupted or cut off
  • Agents were rude
#924468
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up until today my experience with this warranty company wasnt too bad but today changed all that...i had a company from cleveland come out to fix my problem and in doing so says that my problem was simple solution for $85 but he cd sell me a new garage opener for...
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Cross Country Home Services Warranty
#922597
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I have had my home warranty with cchs for about i year, well my central unit went out about 1 month ago, they sent this company called element out. He diagnosed it as a bad compressor and condensor, he said they would get back with me within 24 hours, (let me tell you,...
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1.0
Product
Cross Country Home Services Warranty
I didn't like
  • Fraudulent they refused to repair my ac
#820165
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Slow response, very poor coustomer service and service providers are allowed to up their cost to the homeowner that cross country won't pay for. All their employees are not knowledgable. The company never returns your call, especially their management. Once my claim is...
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1.1
Product
Cross Country Home Services Warranty
I didn't like
  • Very poor service and contract fraud
#774203
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AC went out on Sunday evening called cross country home services to report a claim on AC. Monday service Tech arrives diagnoses the problem and condemns my outside unit. Reports issue to Cross Country and tells me they will replace my outside unit. 4 days later no...
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Product
Cross Country Home Services Warranty
I liked
  • Quick response
I didn't like
  • No attempt to get an immediate resolution
  • Lies
  • Slow response by cross country
#671947
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We've been waiting all day for the tech sent by this company to come but this afternoon, he told us that he doesn't service our area (Lady's Island, SC).And he said that you, the warranty company, should have known that all along.He only service Beaufort, SC. Our...
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Cross Country Home Services Warranty
#667665
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We purchased the home warranty after being introduced to it through a large retailer. When our dryer went out May 17, we were told it would be 2 weeks before a technician could come out. He came on May 28th. He said the connections on the dryer panel were dusty and...
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1.0
Product
Cross Country Home Services Warranty
I didn't like
  • Agents were rude
  • Appliance still inoperable
#644519
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