Product: Cross Country Home Services Home Warranty Clear all filters (8 of 8 reviews match)
filters
seller:
Show
state:
Show
city:
Show
product:
So they find me another company 60 miles away from my home to do the repair. I tried calling this company and no on answered the phone and there was no way to leave a message. Days on end like that calling into that company. Finally he answers one time and say he'll...
Read more
1.0
Product
Cross Country Home Services Home Warranty
#1137878
Reply to reviews
If they have no service providers in our area, why weren't we notified? A home warranty plan isn't very useful if you have to pay the cost upfront, is it? I feel CCHS has been charging us for services they knowingly could not provide to us. I know they worked with...
Read more
1.2
Product
Cross Country Home Services Home Warranty
#1137276
Reply to reviews
I have been without a wall oven since July.Technician replaced same part twice still did not work. Finally, Cross Country decided to order new wall oven. Took several weeks to arrange this; I kept calling and calling. Every person I spoke with told me something...
Read more
1.0
Product
Cross Country Home Services Home Warranty
I didn't like
  • Slow response by country
  • Take it or leave it resolutions
#1135837
Reply to reviews
I had a policy with Cross Country Home Services for a long time. I had several emergencies and they never answered the phone. The last one was about two months ago when my washing machine was broken. I had to pay $300 for that arrangement, because they never answered....
Read more
1.0
Product
Cross Country Home Services Home Warranty
I didn't like
  • Slow response by cross country
  • Slow response time
#1129232
Reply to reviews
We have paid Cross Country more than 4600.00 in the time we've had the contract.We have ongoing problems with our heating/cooling system which Cross Country fails to address completely. They send out technicians, we pay our deductible and the technicians apply...
Read more
2.2
Product
Cross Country Home Services Home Warranty
I didn't like
  • Coverage is misleading
#1045752
Reply to reviews
WAS GIVEN MANY CONTRACTORS TO SERVICE MY DISHWASHER NONE WOULD SERVICE MY AREA.I MADE 3 TO 4 ATTEMPTS WITH CROSS COUNTRY. THEY SET ME UP WITH A CONTRACTOR TEXAS EXPRESS APPLIANCE ... HORRABLE. HE NEVER REMOVED NOTHING FROM THE DISHWASHER AND COULD NOT UNDERSTAND HIM....
Read more
2.0
Product
Cross Country Home Services Home Warranty
I liked
  • Very busy very busy
  • Customer service is great
I didn't like
  • Very busy and takes to long to get back with customer
  • Warranty should hear the customer out see listen to their side
#1001032
Reply to reviews
This is a company that you should avoid using if possible. I would not recommend this company in the future to anyone. This experience has turned me away from home warranty companies in general. If you have an option, get another company to provide you with home...
Read more
Product
Cross Country Home Services Home Warranty
#993287
Reply to reviews

Cross Country Home Services Home Warranty Review

#940361
1.6
Details
Cross country is the worst company to deal with i would advise everyone to never ever deal with this company.
Comment
Show
Advertised vs Delivered
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Service Scheduling
Staff
Turnaround Time
Value for money
Warranty
Website